FAQ's

About ‘ForeverGlass’

How thick is the glass?

Is ‘ForeverGlass’ indestructible?

What is ‘ForeverGlass’ made of?

Is ‘ForeverGlass’ water resistant?

How do I get rid of dust from underneath the screen?

How do I remove air bubbles from underneath the screen?

How do I install ‘ForeverGlass?’

How do I remove ‘ForeverGlass’?

Is ‘ForeverGlass’ re-useable?

Are the edges of the ‘ForeverGlass’ still vulnerable?

What models and products do Gonzo Guardz products fit?

What if you don't have my device?

Returns and Warranty

Do I need to prove that my glass is broken before you send a replacement?

Does the unlimited waRRRanty really last a lifetime?

Unlimited Lifetime WaRRRanty Policy

Membership

Why do I have to be a member to buy ‘ForeverGlass’?

What are the benefits of being a member?

Shipping and Orders

Can I order screen protectors for different phone models in one order? Unfortunately, we can’t mix different models into one order. Why?

How long does it take to ship my order?

How can I use a Promotion or Discount code?

Why is it so cheap for me to buy?

Account Details

How do I sign into my account?

Reset password

Track my order

Click for support

Can’t find what you’re looking for? Get in touch, we’d be happy to help: info@immortaldevelopment.com


 

 

 

How thick is the glass?

All six layers of glass combined are only 0.33m thick!

 

 

 

Is ‘ForeverGlass’ indestructible?

The hardness of our glass is close to that of diamonds and whilst diamonds might be forever, we can’t guarantee that every product we send you will be. Depending on the circumstances surrounding your phones fall, there is a chance that the screen protector can break. But, don’t panic! With our ‘Replace, Refresh, Repeat’ policy, we’ve got you covered.

 

 

 

What is ‘ForeverGlass’ made of?

Our ‘ForeverGlass’ is made of tempered glass. In terms of hardness, tempered glass is rated on a scale of 1 to 10. Regular glass sits on the scale at 5 and diamonds are at the top of the scale, scoring 10. Our glass sits comfortably on the 9 dial, so you can see how tough it truly is!

 

 

 

Is ‘ForeverGlass’ water resistant?

Its top layer stops oily finger/water smudges and scratches, keeping your iPhone clean and smooth.

 

 

 

How do I get rid of dust from underneath the screen?

You can use the dust removal strips (included in the packaging) to remove the dust before putting on the ForeverGlass.

 

 

 

How do I remove air bubbles from underneath the screen?

You can start from the center of the ForeverGlass and push the bubbles to the edge, or you can wait a few hours and they will work themselves out.

 

 

 

How do I install ‘ForeverGlass?’

Find out from our Easy Applicator video

 

 

 

How do I remove ‘ForeverGlass’?

ForeverGlass are designed to remain on your device as long as you need them. They can be peeled off when needed and do not leave behind a sticky residue. Lift the corner as well and lift the glass protector from the device.

 

 

 

Is ‘ForeverGlass’ re-useable?

You can remove the ForeverGlass and use the dust removal stickers or scotch tape to remove any dust or lint on the back of the protector. However, when doing this you run the risk of cracking the protector, or getting more debris on the adhesive side.

 

 

 

Are the edges of the ‘ForeverGlass’ still vulnerable?

Even the strongest tempered glass has its physical flaws and as with any screen protector, the edges of tempered glass can be damaged if struck.

 

 

 

What models and products do Gonzo Guardz products fit?

Find out from our Product Showroom

 

 

 

What if you don't have my device?

If we do not have your device, please contact us and we'll let you know if we are planning on making a product for it in the near future.

 

 

 

Do I need to prove that my glass is broken before you send a replacement?

No, we trust our customers and will always take your word for it! All we ask is that you try not to replace your phone screen too often and there is a very important reason for this. Too much rubbish can add pollution to our planet and we’re always looking for ways to make our business as Earth friendly as possible. So, by keeping waste to a minimum we can all work towards having a more positive effect on our habitats and wildlife.

 

 

 

Does the unlimited waRRRanty really last a lifetime?

Yes. No gimmicks, no games, our unlimited waRRRanty lasts forever.

 

 

 

Unlimited Lifetime WaRRRanty Policy

 

 

 

Why do I have to be a member to buy ‘ForeverGlass’?

There are lots of benefits to being a member of a community and at Gonzo Guardz, we are aiming to build exactly that; a community of like-minded, innovative people who want to change the way that the customer experience feels. By encouraging people to become a member of the ‘ForeverGlass’ community, we can create better connections with our customers, include them in product development and make sure that any problems are resolved swiftly. 

 

 

 

What are the benefits of being a member?

By becoming a member of the Gonzo Guardz community, you will be entitled to Unlimited Lifetime WaRRRanty, plus exclusive discounts and offers on our products.

 

 

 

Can I order screen protectors for different phone models in one order?

Unfortunately, we can’t mix different models into one order.

 

 

 

How long does it take to ship my order?

It depends on the final destination. Please check the shipping day when you check out.

 

 

 

How can I use a Promotion or Discount code?

To use a promotion or discount code, you must enter the code before you check out. Our promotion and discount codes may vary so please read the terms and conditions thoroughly before applying. Only one promotion or discount code can be used per order. Please feel free to contact us using our system if you have any queries.

 

 

 

Why is it so cheap for me to buy?

The best way to say this is to be direct. Most major screen protection brands in the market today are over-priced because they involve too many people, too many production lines and too much pomp. Simply put, we’re missing out the middle man, throwing out tradition and selling direct to you. With less time spent on production, we have more time to focus on people.

 

 

 

How do I sign into my account?

Click here to sign in

 

 

 

Reset password

Click here to re-set password

 

 

 

Track my order

Click here to track my order

 

 

 

Click for support

Click here to contact us